Privacy Policy

Privacy Policy for www.b-able.co.uk

At B-Able, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.b-able.co.uk ("the Site"), and interact with us.

1. Who We Are

B-Able, 11 Alexander Street, Clydebank, Glasgow, G81 1SQ

We are the data controller responsible for your personal data when you use our website and services.

2. What Information We Collect

We may collect and process the following types of personal data:

1. Information You Provide Directly

• Name
• Email address
• Phone number
• Any personal data you submit via contact forms or email

1. Information Collected Automatically

• IP address
• Browser type
• Device information
• Pages visited and time spent (via cookies and analytics tools)

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries or requests
• To provide services you’ve asked for
• To improve our website and user experience
• To comply with legal obligations
• For analytics and performance monitoring (using tools like Google Analytics)

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – where you have given us explicit permission (e.g., for marketing or cookies)
• Contract – where data is necessary to fulfil a contract with you
• Legal obligation – where we must comply with the law
• Legitimate interests – where it is necessary for our business and does not override your rights

5. Sharing Your Information

We do not sell your personal data. We may share data with trusted third parties, including:

• Service providers (e.g., hosting or analytics)
• Legal or regulatory bodies if required by law
• Business partners (if consent has been given)

All third parties are required to respect the security of your personal data and process it in accordance with the law.

6. International Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the UK government or European Commission
• Standard contractual clauses

7. Data Retention

We retain your personal data only as long as necessary for the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights under data protection law:

• Right to access – obtain a copy of your data
• Right to rectification – correct inaccurate data
• Right to erasure – request deletion of your data
• Right to restrict processing – limit how we use your data
• Right to data portability – request transfer of your data
• Right to object – to processing based on legitimate interests or marketing
• Right to withdraw consent – at any time, where applicable

To exercise these rights, email us using out contact form.

9. Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Links to Other Sites

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please read their privacy policies before submitting personal data.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. You should check this page occasionally to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

B-Able, 11 Alexander Street, Clydebank, Glasgow, G81 1SQ or use our contact form.

If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Cookie Policy for www.b-able.co.uk

This Cookie Policy explains how B-Able ("we", "our", or "us") uses cookies and similar technologies when you visit our website www.b-able.co.uk (the “Site”). It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They help websites function efficiently and provide information to the site owners.

Cookies can be "first-party" (set by B-Able directly) or "third-party" (set by other services, such as analytics providers).

2. How We Use Cookies

We use cookies for the following purposes:

1. Essential Cookies

These cookies are necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility.

• Example: Session cookies that keep you logged in as you navigate the site.

1. Analytics and Performance Cookies

These help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Tool used: Google Analytics (or similar)
• Purpose: To monitor site usage and improve content and layout.

1. Functionality Cookies

These cookies allow our website to remember choices you make (such as language or region) and provide enhanced, more personal features.

1. Marketing and Tracking Cookies

These cookies may be used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

Note: We will only place non-essential cookies on your device with your consent.

3. Cookies We Use

Below is a list of common cookies used on our site:

4. Your Choices

You can control and manage cookies in several ways:

• Cookie Banner: On your first visit, you will see a cookie banner allowing you to accept or reject non-essential cookies.
• Browser Settings: You can also manage your cookie preferences through your web browser. Each browser provides different tools to delete or block cookies.

Visit www.allaboutcookies.org or www.youronlinechoices.eu for more guidance.

5. Third-Party Cookies

Some cookies on our website may be set by third parties, such as embedded videos, social media sharing tools, or analytics providers. We do not control these cookies. Please refer to the third party’s privacy policy for more information.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. When we do, we will revise the “Last updated” date at the top of this page.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:

B-Able, 11 Alexander Street, Clydebank, Glasgow, G81 1SQ or use our contact form.